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THE BRIEF

myCourses is an essential task-oriented, course management tool used by students and professors daily.

With all the challenges students face, myCourses shouldn't be one of them. With this redesign I aim to improve the usability of this platform by creating clear navigation and pushing forward the most utilized features to create easy, quick interactions. 

Client

School Project

Role

User Experience, Visual Design, Research

Duration

12 weeks, Fall 2016

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UNDERSTANDING

Before I could begin the design process, I set out to identify and understand the current issues with the site.

 

Lack of hierarchy 

myCourses doesn't place emphasis on important information. All of the content is styled and presented similarly, so much that students have a difficult time finding assignments, announcements, and updates.

 

Inconsistent structure

Course content is structured in any way the professor for that specific course desires. This creates inconsistencies between courses, and breaks the schemas student's set up for where information should be located.

 

Cluttered navigation

Navigating between courses, the home page, and all of the features within the course page is chaotic and lacks fluidity. Students spend valuable time trying to navigate to find the content they require. 

RESEARCH RESULTS

Before I could begin the design process, I needed to expand my understanding of current myCourses frustrations past my own personal vendetta. I wanted to better understand who else I was designing for. I began the research process by conducting a survey to learn about other users' habits, needs, and frustrations. From this survey I found the following:

81%

Require the use of myCourses

Most of the survey participants said that their courses require the use of myCourses for a variety of tasks.

 

88%

Use myCourses for homework

Almost all of the students utilize myCourses for obtaining assignments, submitting homework, and finding additional information about upcoming assignments.

81%

Visit myCourses Daily

Most students visit myCourses daily, with 57% of those interactions lasting less than 25 minutes. 

 

56%

Have missed deadlines

The majority of students have failed to submit homework on myCourses.

USER ARCHETYPES

After conducting the survey, I interviewed some of the participants to further my understanding of myCourses users. From these interviews I identified three main types of users: 

The Avid Learner

These students are thirsty for knowledge. They want to spend the extra time doing optional assignments and extra credit work. They utilize features for finding course related information, as well as homework, contacting the professor, and checking grades.

The Busy Bee

These students are the extracurricular enthusiasts: involved in a variety of clubs and sports. They have to optimize their time to balance their school, work, and hobbies. They use features that facilitate organization and allow them to access information quickly.

The Submit it and Quit it

These students challenge the systematic way of learning. They use their own resources and tolls to find the information they desire. They only use essential features of myCourses, like submitting homework or taking quizzes.

PROJECT OBJECTIVES

From developing an understanding of the current issues of myCourses and after evaluating the surveys and interviews, I took away two main objectives that would guide my redesign to improve the students' myCourses experience.

1. Increase Dropbox Submissions

Students openly admit to failing to submit to dropboxes due to their own procrastination, misunderstanding of due dates, or miscommunication with their professors. 

 

2. Improve Access to Course Content

Students found it frustrating and tedious to find the content they desired. With no set structure for the content to be formatted, the inconsistencies between courses made it difficult for the students to navigate.

CORE FEATURES

This redesign aims to create a painless and efficient experience that fits into a student's busy lifestyle. From providing quick course updates to a comprehensive and organized task management system, the myCourses redesign enables students to enhance their education.

FEATURE 

Upcoming Assignments

By creating an intelligent checklist that is pushed to the top of the home page, students are immediately greeted with the upcoming assignments they have yet to complete. With quick links provided, students don't have to navigate throughout the site to complete the task: making the experience as smooth as possible.

upcomingMockUPupcomingMockUP

FEATURE

Courses & Updates

Color-coded course cards provide quick, digestible snippets of recent course activity. These cards also serve as secondary access points to the courses' home page.

FEATURE

Course Dropbox

The course dropox page pushes assignments that require immediate action to the top of the list with a helpful color-coded time limit reminder to reduce the amount of forgotten dropboxes. The closed dropbox section provides students with the ability to view and download their previous submissions.

dropboxFeaturedropboxFeature

FEATURE

Weekly Tasks

Never be confused about what is due for each week. This easy task management system clearly lays out all that is expected for the week, with the cards acting as means of access to the assignment that is due.

INFORMATION ARCHITECTURE

myCourses User Flow (4)myCourses User Flow (4)

WIRES

FINAL COMPS

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Thanks for checking this out!

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